求英语翻译。 客户要取消订单--急

求：英语翻译 （客户要取消订单）~

如之前回复，我们已经高度关注你们要求，目前正在与总部协商，我们需要时间和需要充分的理由来说明此事，并没有拖延时间或者拒绝，希望你这边耐心等待我们的回复好吗？

我们会尽力而为帮助你们的请求的，谢谢你的理解与配合。
If we have responded to this, we have a high degree of concern for your request, is currently in consultation with the headquarters, we need time and need sufficient reason to explain the matter, and did not delay time or refused, I hope you here waiting for our reply please?

We will do our best to help your request, thank you for your understanding and cooperation.

你好！
为什么我的订单被无缘无故取消了
Why my order was cancelled for no reason

Now all the materials supplier be ready, the products are in production, some have completed production, most of the supplier and no delay in delivery at the end of the month the orders we ready to arrange transportation, please don't cancel. And these products provide only give you a client, so cannot cancel. Also please confirm the follow-up demand, some product suppliers much prepared some materials. Our preparation can consume finish?