请帮忙翻译一下酒店的部门和职位名称,谢谢了，酒店筹建中，万分火急！！
1。问候，在一个15间客房的酒店使用销售点（POS）终端登记的客人，记住面孔和名字来确保在客人的个性化服务。
2。保持卓越的客户满意度，涵盖了友善，乐于助人，和知识的效率。在旅行顾问，收到了许多客人的称赞。
3。非凡的能力，保持专业，整洁干净的酒店管理规定的指导方针的外观和提供客户服务。
4。出色的组织能力，有效地在时间约束下有效地发挥作用。
5。通过电话、电子邮件和预约机构确认预订，同时确保没有保留的重叠。
6。团队成员在传送行李、包裹和从房间和装载区域
7。提供信息和客房服务的订单，为客人提供服务
8。协助准备和制作新员工的程序手册
9。在转移结束时每日现金余额。写报告，确保所有交易的准确核算
10。训练使用POS终端五个新的前台文员，提供客户服务，遵循正确的现金处理程序，并将他们的电子邮件通信
11。北京专业摄影师之旅。徒步旅行的客人对茶马线索。徒步虎跳峡的朋友。
Q : How do you know that you are capable of performing this work?
Answer : I was studying hotel management expertise, coupled with practical work, so I fit the job. I believe I succeeded.
Q : In your hotel now what you learned?
Answer : quality of service in order to generate income for the hotel. And deeply understand : to the ladies and gentlemen of the attitude of the ladies and gentlemen, is not only to the guests of quality service and as well as for their own accomplishments.
Q : In your hotel now encountered any problems?
A : Visitors often complained service is too slow, they usually hope we will be able to do a range of complementary services, including some small details.
Q : You tell us where the hotel and your duties
Answer : This is a hotel-like service apartments, A total of 108 rooms, most of the guests Cheung Guest (one month rents), or between zero renters. My job was to receive prospects, responsible for the day-to-day checkout procedures, taking into account the switchboard. shop for all the guests with a corresponding demand.
Q : Do you feel that you have the advantage there?
A : I cheerful personality, like with other people and happy to help others, to learn to listen, ability to communicate well. This in my work, give me a lot of help.
Q : tell us about the daily workflow
Answer : My work is over class system, a one day working 12 hours At the main work is for C / O procedures, and the corresponding services, noon need to produce a statement of the day, check the amount of the cash register; afternoon for C / I procedure, which the guests have to be tackled during the various complaints and demands. Night is a night shift manager on duty at night apartment affairs. Furthermore, we need to complete the trial stage of the night : check the number of rooms, the collection of deposits, and so on.
Q : how do you deal with complaints of the guests?
A : When the guest lodge complaints, the first guests to apologize first, and then the patience to listen and understand the situation, If the apartment is work mistakes, apologize to the guests, make appropriate compensation. For complex problems, mitigation guests radical mindset, we must not rush to position, reporting to higher authorities after guests reply.
Accounting Department 财务部
Night Club 夜总会
Lobby bar 大堂吧
Music bar 音乐吧
Beauty salon 美容中心
Business centre 商务中心
Cashier’s 收银处
Chinese restaurant 中餐厅
Coffee shop 咖啡厅
Engineering department 工程部
Food and beverage department 餐饮部
Front office reception 前台办公室
Housekeeping department 客房部
Laundry 洗衣部
Recreation department 娱乐部
Reservation 订房部
Room service 送餐部
Security department 保安部
Human resource department 人力资源部
Training department 培训部
Western restaurant 西餐厅
Executive Office 行政办公室
Public& Sales department 市场推广部
Function room 宴会厅
Conference room 会议室
Operator 总机
Customer Service Department 客服部
Inspection Department或者Superintendence department督察部（主管运营过程的违纪等）
Department of Promotion 传媒部
Property Managment Department 物管部（即物业管理部）
PurchasingDepartment 采购部
Branch: Process
violating the
discipline the
public relations
visitor
inspector-general of
headquarter of dose
of headquarter (be
a service bureau of
customer)
headquarter (is in
charge of being in
motion and doing
business waits for
office equipment
words to be engaged
in the house
biography matchmaker
headquarter guest
room headquarter
thing running
Procurement Division
(be a thing job
administration) food
and beverage
department peace and
happiness part the
recreational centre
(being in charge of
waits) )
Position: The thing
supervises the
director logistics
director
再现翻译网站http://www.hao123.com/ss/fy.htm
牛 牛 牛！ 真牛~
厉害```
我本人也是做酒店的，把我这里常用的部门名称告诉你吧：
总经办 GM office
销售部 Sales Department
人事部 Human resouse Department
工程部 Maintainance Department
保安部 Safe Guard Department
公关部 Public Relationship Department
财务部 Financial Deparm
餐饮部 Food & beverage Deparment
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跪求!!礼宾部工作职责英文翻译,望高手赐教,谢谢。。
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酒店里的工作部门分为几个部门?
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